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A Few Things You Should Know About The Jet Pak Mailer Service:

Each Jet Pak you purchase is good for ONE cartridge and ONE use only.

Occasionally changes in air pressure during shipping can cause a small amount of ink to form inside the protective bag that holds your recycled cartridge. This does not harm the cartridge, nor does it mean the cartridge will leak in use. If this should happen, just dampen a paper towel and clean the cartridge before use. To prolong your cartridge life, keep your recycled cartridge sealed in the protective bag until ready for use. If you remove the cartridge before it is empty, seal it in a plastic bag to protect it from exposure to air and its drying effects while not in use.

What to Expect From Your Recycled Ink Jet Cartridge:

On the average, ink jet cartridges can be recycled 3 to 5 times. Some cartridges cannot be recycled even one time and many can be recycled more than four. This varies considerably from cartridge to cartridge and from cartridge style to cartridge style. What JET PAK does know with certainty is that all ink jets will wear out eventually. Each cartridge is cleaned, filled, and print tested upon receipt. If your cartridge fails to pass their print tests and is found to be "unserviceable," JET PAK does not replace the cartridge, nor will they provide a refund. However, JET PAK will send you a certificate to recycle another cartridge at NO CHARGE. .

Warranty Information

JET PAKs and their service are warranted by their manufacturer. MaxPatch Ink Supplies does NOT provide refunds on any "used" mailers, we will accept for refund any UN-USED mailer. Each recycled cartridge is covered by a 180-Day Warranty from IJR's JetPak Mailer Service from the date it is received. If your cartridge develops a printing problem or stops working during the warranty period, it should be immediately returned to JetPak for testing and evaluation.

Contact us first with any problems so we can help expedite the return procedure! Call us toll-free:
1-888-231- 3426 (M-F 9a-5p Pacific Time) or email us at: ink@maxpatch.com

JetPak and MaxPatch Ink Supplies do not replace cartridges when they become "unserviceable" since all cartridges will wear out eventually.

The warranty is limited to JetPak serviced products only. JetPak Service does not accept as returns OEM cartridges or cartridges recycled by other companies, JET PAK also does not accept cartridges as returns if the JetPak authorized label has been removed or if the cartridge has been tampered with in any way prior to return.

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E-mail: ink@maxpatch.com

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